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  • Writer's pictureKuldeep Ashok Jain

Freshsales the Right CRM Software.

Freshsales CRM is Freshworks sales customer relationship management (CRM) software, which helps sales teams optimize their processes, close deals more quickly, and get better insights about their customers. The Freshsales CRM solution is a cloud-based customer relationship management (CRM) tool that helps businesses in various industries manage their relationships with existing and prospective customers. Freshworks is a cloud-based CRM solution designed to help businesses across different verticals manage interactions with both existing and potential customers.

In addition to sparking sales conversations, Freshsales helps to more efficiently manage your sales pipeline. You can capture, engage, nurture, and close leads using Freshsales (formerly Freshworks CRM), the sales solution that is all-in-one. Freshsales offers the best features from legacy CRM solutions, along with some unique features that are exclusive to Freshsales, which prioritise pipeline opportunities and drive sales.



Freshsales is a great sales CRM that offers full visibility of every step of your sales process. Freshsales integrates both phone and email, so calls and emails can be sent right from the platform, allowing sales teams to optimize their prospecting communications. Freshsales CRM is typical for packages targeted to small-to-medium-sized businesses (SMBs) because it mixes a reasonable price point with a user-friendly interface. Freshsales, on its Basic Plan, is a low-cost CRM solution that has all of the features that a sales team in a small company may need.

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Freshsales At a Glance Freshsales is a sales-focused CRM with artificial intelligence-powered automation and insights, and it comes at a lower price point than most similar CRM software. You get all of Freshsales CRM features that will help your sales team forecast, react, and set up automation tasks. The artificial intelligence within Freshsales extends to predict, which is powered by all the customer data within your CRM, making it easier for sales reps to focus on deals that need to be closed, instead of deals that are getting stagnant. Freshsales becomes more helpful to larger sales teams, thanks to its ten customizable modules, so that you can better organize contacts and leads by more data.

If you want a solution for your marketing team to organize customer information, customize and automate email campaigns, and discover relevant sales opportunities, the Freshsales Suite fits the bill. Before getting started, it is worth noting that the Freshsales CRM is designed with sales teams in mind, and is one in Freshworks CRM suite with various focus areas -- including Freshmarketing for marketing, Freshservice for IT support, and Freshdesk for customer engagement. All this puts Freshsales CRM just shy of our current Editors Choice winners, including Apptivo CRM and Zoho CRM, both of which offer greater third-party integration. While Freshsales stands out because it has built-in cloud-based phone service, Zoho CRM is notable because it has strong integrations with the big social media platforms, making it a great option for sales teams who are using Facebook and other social media platforms to market to and generate leads.



Review - https://www.capterra.com/p/155563/Freshsales/reviews/



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